Stacey serves as Claims & Communication Coordinator at Brown & Brown of Illinois, Inc. In this role, she supports all divisions within the office. Stacey has been with the agency for 18 years. She is responsible for direct oversight of any and all claims for our agency’s clients/insureds. Whether this is to report a new claim, need an update on an existing claim or when a scenario occurs that could potentially lead to a claim. She is an ever vigilant advocate on behalf of our clients, ensuring that the coverage that is purchased responds to their particular claim scenario in the manner in which it was intended. In addition, she assists with loss control, claim reviews, OSHA reporting, coordinate’s a team effort between the many parties that can be involved in any claim to provide the most cost effective, painless and speedy resolution. In her newest role as communications lead, she designed, implemented, provides content & manages the BBofIllinois.com website and promotes increased awareness through various marketing and social media of the Brown & Brown of Illinois office and its expertise.